Shipping Area
We currently ship only within the United States.
Free Shipping
Free standard shipping is available on all orders placed through mynatureskey.com. No minimum purchase is required.
Processing and Delivery
Orders are normally processed within 1–2 business days, Monday through Friday, excluding federal holidays.
Estimated delivery time is approximately 3–7 business days. We’ll do our very best to ensure your package arrives safely and on time. Once your order ships, you will receive a confirmation email with tracking information.
Address Changes and Cancellations
Please review your shipping address before completing your order.
If you need to change or cancel an order, contact support@mynatureskey.com as soon as possible. We will do our best to help, but changes cannot be guaranteed after the order has entered processing or shipped.
Additional shipping charges may apply if an order must be shipped again because an incorrect or incomplete address was provided.
Damaged, Missing, or Delayed Orders
Contact us within 7 business days of delivery if your order arrives damaged, incorrect, or incomplete. Please include your order number and clear photos of the product, package, and shipping label.
If your tracking information has not updated or your package appears lost, contact us so we can assist with a carrier investigation.
Shipping Delays
If we cannot ship your order within the stated processing period, we will notify you with an updated shipping date. You may accept the delay or cancel any unshipped items for a refund.
Commercial Invoice
If you require a commercial invoice, contact support@mynatureskey.com and include your order number.
Contact Us
Nature’s Key
Email: support@mynatureskey.com